WHAT COURIER DO WE USE?
Drool Pet Co. Ships Australia Wide Including Tasmania.
We Use Australia Post.
We do post to PO BOX’s.
WHEN WILL MY ONLINE ORDER BE SHIPPED?
We try our very best to get your doggo’s treats shipped as soon as possible! Drool Pet Co. operates 8:30am – 5:30pm (EST) Monday – Friday. Generally, your order will be dispatched within 1-2 business days. Once your order has been dispatched you will receive a completed Drool Pet Co. email.
HOW MUCH DOES SHIPPING COST?
$10 flat rate shipping Australia wide on orders under $99. Drool Pet Co. offers free shipping on all orders above $99!
CAIRNS RAW DOG FOOD HOME DELIVERY SERVICE. (CAIRNS CUSTOMERS ONLY)
DELIVERY DAYS: Drool Pet Co. offers next day delivery in Cairns from Monday to Friday. (if we are unable to do this you will be notified by text or email) and your delivery will be rescheduled to another day. Unfortunately we cannot accomodate specific times of day for delivery. Please leave out an esky with ice if you are not going to be home as the raw dog food and bones are delivered frozen, or place your order the day before when you know someone will be home. No home deliveries on public holidays.
Drool Pet Co. home deliver raw dog food, bones & treats every Thursday to Stratford, Aeroglen, Whitfield, Redlynch, Smithfield (and surrounding suburbs either side), the northern beaches (Machans Beach, Holloways Beach, Yourkeys Knob, Trinity Park, Trinity Beach, Kewarra Beach, Clifton Beach & Palm Cove. In addition, we make monthly deliveries to the Atherton Tablelands, the first week of the month on the Wednesday. $10 flat rate fee for delivery. Moreover, be sure to check on facebook & Instagram for these delivery schedules. Please thaw all raw dog food in the refrigerator and use within two days.
Our regular delivery schedule has not changed. If you are a regular customer and notice that your delivery day is different please note that our order desk may manually adjust the order day & date to the regularly scheduled day upon processing. Your patience is appreciated.
We cannot guarantee a specific time for raw dog food & bone deliveries due to increased customer base in Cairns. Please leave out an esky with ice if you are not going to be home as the raw dog food and bones are delivered frozen, or place your order the day before when you know someone will be home. Furthermore we can deliver to your work, if this suits.
when your order has been delivered, you will receive an order completed email from us.
If you have any questions regarding shipping and delivery we haven’t answered, please contact us!
Drool Pet Co.