WHAT COURIER DO WE USE?
WHEN WILL MY ONLINE ORDER BE SHIPPED?
We try our very best to get your doggo’s treats shipped as soon as possible! Drool Pet Co. operates 8:30am – 5:30pm (EST) Monday – Friday in Cairns, Queensland, Australia. Generally, your order will be dispatched within 1-2 business days.
HOW MUCH DOES SHIPPING COST?
$10 flat rate shipping Australia wide on orders under $99. Drool Pet Co. offers free shipping on all orders above $99!
Drool Pet Co. will deliver the next day after your order is placed in Cairns (mon-fri) (if we are unable to do this you will be notified by text or email) and your delivery will likely be rescheduled to the day after.
Drool Pet Co. deliver every Thursday to the northern beaches/Redlynch areas. In addition, we make fortnightly deliveries to the Tablelands and Port Douglas. Moreover, be sure to check on facebook & Instagram for these delivery schedules. Please thaw all raw dog food in the refrigerator and use within two days.
Our regular delivery schedule has not changed. If you are a regular customer and notice that your delivery day is different please note that our order desk may manually adjust the order day & date to the regularly scheduled day upon processing. Your patience is appreciated.
If you have any questions regarding shipping and delivery we haven’t answered, please contact us!
Drool Pet Co.